FAQ

If you have multiple players in the Club and need to setup multiple fundraising pages, please follow these steps:

1. Please open your fundraising access email and follow the instructions to setup one player account.
2. Once you have validated your first account and reset the password, click on your next player's email.
3. Validate that account by using the same email address and password you created for the first account
4. Log back into you first player account (NOTE: By default, you will probably be automatically logged into the first player account you created)
5. In the top right-hand corner, you will see a circular "profile" button
6. Click on the profile button and you should see the option in the drop-down menu to "Switch User"
7. Click "Switch User" and setup your other player account(s) as needed

If you have any issues or problems with this step, please contact us for assistance via the contact page.

A personal URL is a shortened link to your team or personal page that you can send to friends and family in emails. A personal URL will look like this https://lonestarsoccer.rallybound.org/ben.

When a donor makes a donation online, s/he can enter text to appear on the fundraising honor roll. This may be the donor's name, or it could be something like "From the whole Wolf family" or "In Memory of Aunt Cathy".

Yes. You can make a donation to a fundraiser on a team or you can make a general team donation.

All donations should be mailed to:

Lonestar Soccer Club
12325 Hymeadow Dr.
Suite 1-200.
Austin, TX 78750

Please make all checks payable to: Lonestar Soccer Club.
Please make sure that in the memo it says LSC P.L.A.Y. and who the donations should be credited to.

Click on the home page and begin typing the first or last name. Your options will display as you type.

Any donation made online should post immediately. If an online donation does not post within 5 minutes, please contact us.

If you check this checkbox, you will be charged the amount indicated next to the checkbox. This amount will also be visible to the non-profit. However, on the fundraising page, your intended - initial donation amount will be displayed.

All monetary donations are tax-deductible to the extent allowed by law.

Yes. For Canadian donations made online with a credit card, the amount entered in the online donation form will be in U.S. dollars.

Any donor who mailed their donation and provided an address will receive a receipt via mail once the donation has been processed. If you made your donation in installments, you will receive a receipt each time a monthly payment is processed.

Yes, anyone who donates online, regardless of the amount, will receive a receipt via email.

A Tax ID number identifies Lonestar Soccer Club as a 501(c)(3) non-profit Organization. The Lonestar Soccer Club Tax ID number is 20-1201450

When you make a donation online, you can designate what you want to appear as your recognition name on the participant's Honor Roll. This may be your name, or it could be something such as "From the whole Wolf family" or "in memory of Aunt Cathy."

If a donation check has been written out to you personally, you may endorse the back of the check and mail it in with a completed donation form to Lonestar Soccer Club.

It is not a good idea to send a cash donation in the mail. You may drop off the cash at Lonestar Soccer Club along with your information or you can deposit the cash into your checking account and send a personal check from your account.

Any donation made online should post immediately. If your donation does not post within 5 minutes, please contact Lonestar Soccer Club.

You can't enter a check online. What you can do is enter a check as a pledge. This can be done in the fundraising section of your headquarters page. The status of the check will be pending until the check is received by Lonestar Soccer Club.

A Tax ID number identifies Lonestar Soccer Club as a 501(c)(3) non-profit organization. Many donors will request this number to validate their donation as tax-deductible. The Lonestar Soccer Club Tax ID number is 20-1201450.

As your donors make a contribution, they have the option of whether or not they want to appear in the Honor Roll.

Log in with your email and password to visit your headquarters page. Select ‘My Fundraising Report on the left side. You will then find a list of all of your donors as well as a list of all donors to your team .

To easily send thank-you emails to donors, follow these steps:

1. Log in to your fundraiser dashboard by clicking the "My HQ" link in the top right
2. Click "My Fundraising Report" in the left sidebar
3. Locate the donor/donation you'd like to thank, and click "Send Email" (If the donor didn't submit their email address, this option is unavailable.)
4. Type the message in the pop-up window, and click "Send Email"

You are receiving these emails because we would like to keep you updated on your fundraising efforts. If you wish to stop receiving these updates, please login to your headquarters and edit your account preferences.